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Privacy Policy

Mastermind Investments LLC, Mastermind Multifamily Investment Fund, and MMI Property Solutions LLC (collectively referred to as “Company,” “we,” “us,” or “our”) operate our websites, investor services, property management services, and related platforms (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve our Services. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collected

We collect information from you when you:

  • Fill out contact forms
  • Submit investment inquiries
  • Apply for housing or property services
  • Interact with resident or investor portals
  • Register for events or communications
  • Use our website or related services

Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Mailing address, City, State, ZIP/Postal Code
  • Investment inquiry information
  • Property inquiry information
  • Cookies and Usage Data

By submitting a contact form, inquiry form, resident application, investor form, or otherwise providing your contact information, you consent to being contacted by us through phone calls, text messages (SMS), email communications, or other methods reasonably related to your inquiry, account, investments, residency, or services requested. Message and data rates may apply depending on your mobile carrier.

We may also collect Usage Data regarding how our website is accessed and used, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Device identifiers and diagnostic data

Any information requested that is not required will be identified as voluntary or optional.

By submitting a contact form, inquiry form, resident application, investor form, event registration, or otherwise providing your contact information, you expressly consent to receive communications from Mastermind Investments LLC, Mastermind Multifamily Investment Fund, MMI Property Solutions LLC, and their representatives through phone calls, text messages (SMS), email communications, and other communication methods related to your inquiry, investments, residency, account activity, property services, or requested information.

By providing your phone number, you acknowledge and agree that we may contact you using automated technology, automated dialing systems, prerecorded messages, or text messaging systems where permitted by applicable law. Message and data rates may apply depending on your mobile carrier. Consent to receive marketing communications is not required as a condition of purchasing services, investing, leasing, or conducting business with us.

You may opt out of marketing communications at any time by following unsubscribe instructions in emails, replying STOP to text messages where applicable, or contacting us directly to update your communication preferences.

How Information Is Used

Information collected may be used to:

  • Personalize your experience
  • Improve our website and services
  • Improve customer service and communication
  • Process investment inquiries and investor relations communications
  • Support property management operations and resident services
  • Facilitate investor onboarding and investor communications
  • Send newsletters, updates, and marketing communications
  • Meet legal and regulatory obligations

Analytics, Portals & Third-Party Software

We may use third-party software providers to operate portions of our business and services.

Our investor and property management systems may utilize third-party software platforms, including AppFolio, for investor communications, document storage, portal access, property management functions, resident services, payment processing, and operational management.

Information submitted through these platforms may be stored or processed by these third-party providers in accordance with their respective privacy and security practices.

We may also use Google Analytics and similar services to understand website traffic and improve user experience.

Cookies are small files transferred to your device through browser settings that help websites recognize your browser and remember information.

Third-party vendors may use cookies to:

  • Report website usage statistics
  • Deliver advertising
  • Improve marketing performance

You may disable cookies through your browser settings; however, portions of the website may not function properly.

Retention of Data

Mastermind Investments LLC, Mastermind Multifamily Investment Fund, and MMI Property Solutions LLC retain Personal Data only for as long as necessary for business, legal, accounting, regulatory, operational, or contractual purposes.

Usage Data is generally retained for shorter periods unless required for security, legal compliance, or service improvements.

Sharing & Disclosure of Information

We do not sell, trade, or transfer personally identifiable information to outside parties except:

  • Service providers assisting with operations
  • Legal or regulatory requirements
  • Professional advisors, accountants, attorneys, auditors, and compliance professionals
  • Property owners, vendors, lenders, investors, or partners when necessary to provide services or complete transactions
  • Third-party software providers supporting our business operations

All third parties receiving information are expected to maintain confidentiality where applicable.

Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

GDPR Rights (EEA Residents)

If you are located within the European Economic Area (EEA), you may have rights including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion requests
  • Restricting processing
  • Data portability
  • Withdrawal of consent
  • Objecting to processing

Requests may require identity verification.

California Privacy Compliance

We take reasonable precautions to comply with applicable privacy laws, including California privacy requirements.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Legal Disclosure

We may disclose Personal Data when required by law, court order, governmental request, or when necessary to protect rights, property, safety, or legal interests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page and become effective upon posting unless otherwise stated.

Contact Information

Mailing Address:
1670 E Sunshine St
Springfield, MO 65804

Questions regarding this Privacy Policy may be submitted through our website contact forms, investor portals, resident portals, or company contact information provided on our websites.